Privacy Policy · menang123
Menang123 takes your privacy seriously. This document clearly explains what data we collect, why we need it, how we protect it, and the rights you have as a user in Malaysia.
This Privacy Policy explains how menang123 ("we", "Company", "platform") collect, use, store, disclose, and protect your personal information when you register for and use the menang123 platform, accessible at menang123.run.
We are fully committed to protecting the privacy and security of your personal data. This policy has been drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. We treat your personal data as a trust — something entrusted to us for specific purposes, and something we will safeguard with the utmost care.
By registering an account or using any part of the platform menang123, you agree to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.
Quick summary: menang123 only collects data that is strictly necessary to operate the platform, process transactions, and ensure the security of your account. We do not sell your data. You may request access to or deletion of your data at any time.
When you register or use the platform menang123, you may provide the following information to us directly:
When you use the platform menang123, our systems automatically collect certain data for security, analytics, and service improvement purposes:
| Data Category | Example | Requirements |
|---|---|---|
| Identity | Name, MyKad, date of birth | Mandatory (KYC) |
| Contact | Phone number, email | Mandatory |
| Financial | E-wallet details, bank account number | Mandatory (transactions) |
| Technical | IP address, device type | Automatic |
| Usage | Gaming history, bets | Automatic |
| Cookies | Session tokens, preferences | Automatic / Optional |
menang123 uses your personal data solely for legitimate and necessary purposes. Below is a complete list of those purposes along with their corresponding legal bases:
If you have given your consent, menang123 may use your contact information to send you updates on the latest promotions, bonus offers, and relevant special campaigns. You may withdraw this consent at any time through your account settings or by contacting our support team.
menang123 does not sell, rent, or share your personal data with third parties for their own marketing or commercial purposes. Your data is only shared under the following limited circumstances:
Menang123 works with third-party service providers that help us operate the platform. These providers may have limited access to your data as necessary to perform their services, including:
All third-party service providers working with menang123 are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than what has been agreed upon.
Menang123 may disclose your personal data if required to do so by law, court order, or direction from a lawful authority in Malaysia. In such circumstances, we will endeavour to notify you in advance unless we are legally prohibited from doing so.
In the event of a merger, acquisition, or sale of menang123's assets, user data may be transferred as part of that transaction. You will be notified in advance via email or an in-platform notification should such a situation arise, and the new entity will adopt a privacy policy that is equivalent to or stronger than the current one.
Our commitment: menang123 has never sold and will never sell your personal data to advertising companies, data brokers, or any third party not directly involved in the operation of the menang123 platform.
menang123 continuously invests in the latest security infrastructure to ensure your data is fully protected at all times. The key security measures we have in place are as follows:
All data transmitted between your device and menang123's servers is encrypted using TLS (Transport Layer Security) with 256-bit SSL encryption — the same standard used by leading banking and financial institutions. This means no third party can intercept or read the data you send and receive while using the platform.
Your personal and financial data is stored on servers protected by multi-layered firewalls, strict access controls, and real-time intrusion detection systems (IDS). Your account password is never stored in plain text — it is processed using a robust cryptographic hashing algorithm before being saved.
Access to members' personal data within the menang123 organisation is restricted to staff who genuinely need it to carry out their job responsibilities. The principle of least privilege is enforced at all levels of the organisation. All access to sensitive records is logged and audited on a regular basis.
The menang123 security team monitors platform activity 24 hours a day, 7 days a week to identify and respond to any security threats or anomalies without delay. Our automated fraud detection system operates in real time to flag unauthorised access attempts and suspicious activity patterns.
Menang123 conducts regular penetration testing and security audits carried out by independent cybersecurity experts to identify and address any vulnerabilities before they can be exploited. Every identified security issue is resolved with the highest priority.
Shared responsibility: While menang123 implements robust security measures, the safety of your account also depends on your own actions. Use a strong and unique password, never share your login credentials with anyone, and contact us immediately if you suspect any suspicious activity on your account.
Menang123 retains your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable laws and regulatory obligations. The following are general retention guidelines for key data categories:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account information | For the duration of active account + 7 years | AML/KYC Requirements |
| Financial transaction records | 7 years after the transaction | Malaysian financial law |
| KYC Documents | 5 years after account closure | Regulatory requirements |
| Support communication logs | 3 years | Dispute resolution |
| Technical log data | 90 days | Security & debugging |
| Marketing data (with consent) | Until consent is withdrawn | User consent |
Once the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to your identity. Data deletion and anonymisation are carried out in accordance with approved procedures to ensure the data cannot be recovered.
Cookies are small text files stored in your web browser or on your device when you visit the platform menang123. Cookies help us recognise you on return visits, maintain your login session, and deliver a more personalised and seamless experience.
You can control and manage cookies through your web browser settings. Most modern browsers allow you to view, manage, and delete stored cookies. Please note, however, that disabling essential cookies may significantly affect the functionality of the menang123 platform. Cookie settings can be managed under the preferences or privacy section of your browser (Chrome, Firefox, Safari, Edge).
As a Malaysian user, you have certain rights regarding your personal data, protected under the Personal Data Protection Act 2010 (Malaysia PDPA). menang123 respects and facilitates the exercise of all these rights:
You have the right to request and receive a copy of the personal data menang123 holds about you. Data access requests will be processed within 21 working days. Information will be provided in a clear and readable format.
If you find that personal data held by menang123 is inaccurate or outdated, you have the right to request a correction. You can update basic information directly through your account settings, or contact support for more complex corrections.
You may request the deletion of your personal data when it is no longer needed for the original purpose for which it was collected, or when you withdraw the consent on which the processing is based. Deletion is subject to the legal retention requirements set out in section 6.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, without needing to provide any reason. This objection will not affect the core services you receive from menang123.
You have the right to receive the personal data you have provided to menang123 in a structured, machine-readable format, and to transfer it to another party where desired, to the extent technically feasible.
Where data processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the validity of any processing that took place prior to the withdrawal.
To exercise any of the above rights, please contact the menang123 data protection team by email at support@menang123.run with the subject line "Personal Data Rights Request". We will respond to and process your request within a reasonable timeframe in accordance with PDPA requirements.
Platform menang123 is intended for individuals aged Aged 21 and above only, without exception. We do not knowingly collect, process, or store personal data from individuals under the age of 21.
All registrants go through an age verification process when creating an account. Any account found to belong to an underage individual will be terminated immediately, and all associated balances will be returned to the original payment method upon completion of the investigation.
If you believe a minor has registered an account on menang123, please contact us immediately at support@menang123.run so we can take the appropriate action promptly.
In the context of platform operations menang123, your personal data may be processed or stored outside Malaysia — for example, by cloud service providers or international game software providers we work with. In all such cases, menang123 ensures that:
By using the menang123 platform, you consent to such data transfers in accordance with the protections described here.
Menang123 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When material changes are made to how we handle your personal data, we will notify you via:
The "Updated" date at the top of this page reflects when the latest version of this Privacy Policy took effect. We encourage you to review this policy periodically to stay informed about how we protect your data. Your continued use of the platform after any amendments are published constitutes your acceptance of the updated terms.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by menang123, please reach out to us via:
All privacy-related enquiries will be acknowledged within 24 hours and fully responded to within 14 business days. More complex complaints may require additional processing time, and we will keep you updated on the progress.
This Privacy Policy forms part of and is incorporated by reference into the menang123 Terms & Conditions. In the event of any conflict between this document and the Terms & Conditions, the more specific terms shall apply to the situation in question.
Six ways we keep your data safe and protected at all times
Every piece of data you send to and receive from the menang123 platform is protected by 256-bit SSL encryption — the same level of security used by Maybank2u and CIMB Clicks online banking. No third party can intercept or view your data in transit.
Menang123 has never and will never sell, rent, or share your personal data with advertising companies or data brokers. Your data belongs to you — we only use it to keep the platform running smoothly for you.
Menang123's privacy policy and data handling practices are developed and updated in line with Malaysia's Personal Data Protection Act 2010 (PDPA). We do not merely comply with the minimum legal requirements — we strive to go beyond them wherever possible.
You have full rights to access, correct, delete, and transfer your personal data at any time. menang123 provides a straightforward and transparent process for exercising all these rights without unnecessary red tape.
Within the menang123 organisation, access to sensitive member data is restricted to staff who genuinely require it, in accordance with the principle of least privilege. All access is logged and audited on a regular basis to ensure there is no improper use.
In the unlikely event that your data security is compromised, menang123 is committed to notifying you within the timeframe required by law. We will also inform the relevant authorities in accordance with applicable regulatory requirements.
Answers to the most frequently asked privacy questions from our users
All gaming activity on menang123 is for entertainment purposes only and is strictly for individuals aged 21 and above. Always play within your means. If you feel that gaming is placing a strain on your finances or daily life, please use the self-management tools in your account settings or contact the menang123 support team for immediate assistance.
Responsible Gaming Information